Box Office Hours
Monday – Saturday: 10:00 am – 8:00 pm
Sunday: 12:00 pm – 6:00 pm
American Express, Visa and Mastercard are accepted.
Tickets can be purchased at the theatre or by calling 877-250-2929. Tickets can also be purchased at www.Ticketmaster.com.
Arrangements for groups can be made through Broadway Direct Group Sales with the name of the show you wish to see, the performance you wish to attend, the desired price category, and the number of tickets you seek. Procedures and terms will be explained upon contact. Visit groups.BroadwayDirect.com or call 800-714-8452 for more information.
The Brooks Atkinson Theatre does not provide ticket refunds or exchanges.
Star Performer Absenteeism:
To be determined.
There is no dress code at the theatre. For all performance, attire should be comfortable and appropriate for the occasion. The theatre is air conditioned during the summer months.
Policy for Children:
All persons entering the theatre, regardless of age, must have a ticket.
No children under the age of 4 are permitted.
Late Seating Policy:
The seating procedure for latecomers varies by seat section. Late patrons who are seated at the discretion of the House Manager after the performance begins. They are then escorted directly to their seats by an usher.
Policy on Smoking:
Smoking is prohibited in the Brooks Atkinson.
There are bars located in the theatre’s Mezzanine lobby where mixed drinks, sodas, and candy can be purchased. However, water and drinks with tops (souvenir cups) are the only beverage that is permitted in the auditorium.
The bars begin serving patrons 30 minutes before the performance begins.
Male and female restrooms are located on the Mezzanine level of the theatre.
There is no cloakroom service available at this theatre.
Accessible seating is available for this performance as indicated on the seating map.
Wheelchair locations are available in the orchestra section of the theatre (pending availability). You may purchase one wheelchair and three companion seats per order if available.
For guests with limited mobility, there are seats available with movable/folding armrests (“Aisle transfer Seats”) in these locations: Orchestra C101, C114, J101, J114, N101, N114, N26, P23. Mezzanine: D1, D25, D 26. The mezzanine requires stairs, as this theatre does not have an elevator or an escalator. All seats in the orchestra section are accessible without using any stairs.
For guests with sight or hearing impairments, accessible seats are available in the Orchestra Row A 1-7, Orch A 2-8.
We are committed to the needs of our patrons with disabilities at the Brooks Atkinson Theatre. For more details on our policies or assistance purchasing accessible seating, please contact us directly at 212-719-4099.
To learn more about Nederlander’s commitment to accessible seating in this venue, click here.
Wheelchair Accessible Restroom:
The Brooks Atkinson is equipped with one wheelchair accessible restroom on the Orchestra level.
There are designated wheelchair and companion seats in the rear of the Orchestra section. (See seating chart.)
Policy on Guide Dogs and Service Animals:
Although animals are not permitted in the theatre, an exception is made for guide dogs and service animals. Please inform your ticket sales representative if any accommodations are required.
Assisted Listening Devices:
Headsets for sound augmentation are available at the theatre, free of charge. Photo identification is required as a deposit.
For the protection of our patrons, theatre managers and private security personnel are on duty during all performances.
All bags will be inspected upon arrival. Luggage, shopping bags and other large packages that will not fit comfortably with you at your seat will not be checked or allowed inside the theatre. For your convenience, please make other arrangements for these items before arriving.
Do not leave your personal bags (purses, backpacks) unattended while in the theatre.
House Manager - Chris Hutton
Treasurer - Stefan Fredrick
Head Usher - Marion Mooney
Nederlander Alliances, LLC
1501 Broadway, 14th Floor
New York, NY 10036
Phone - (212) 840-5577
Please call (212) 719-4099.